Support & accessibility

Questions, a stuck game, or a suggestion that feels like LBI? Email admin@slaelabs.com. Include the game, what happened, your device model and app version. Please don’t send passwords or payment information.

Your controls

Island Run starts with buttons visible. Hide them in Menu → Island Run buttons or Pause → On-screen buttons; tap and drag still work. Sound starts on. Mute it with the speaker button on the home screen, Menu → Sound & surf, or Pause → Sound & surf; your phone’s silent switch and volume buttons also apply. Celebration sounds and vibration can be switched off separately in Menu. Calmer celebrations, or your device’s Reduce Motion setting, tones down fireworks, confetti and chasing lights. Fast visual gameplay is not fully accessible to screen-reader-only play.

Your progress

Personal bests, badges, memories and souvenirs stay on your device. The app does not provide cloud recovery. Menu → Reset local data clears saved progress and preferences after you confirm. Purchase and refund questions should go to the store used for purchase.

Contact: admin@slaelabs.com · Also in the app under Menu.